Please allow 1 business day for your order to be packed and dispatched.

Please note: The only countries we sell to are Australia & New Zealand. We cannot ship to military bases or diplomatic locations.

DOMESTIC ORDERS (AUSTRALIA WIDE)

Delivery Timeframe: Please allow 3-5 business days for your order to be delivered.

$5.99 shipping for all Australian orders under $80.
FREE shipping for all domestic orders over $80.

INTERNATIONAL ORDERS (NEW ZEALAND ONLY)

Delivery Timeframe: Please allow 5-7 business days for your order to be delivered.

$7.99 shipping for all New Zealand orders under $110.
FREE shipping for all New Zealand orders over $110.

TAXES & DUTIES

We ship all of our orders from our warehouses in Australia, so it's possible depending on where you live that you will need to pay Taxes & Duties upon receiving your order.

The amount is subject to the customs laws of the shipment country. Any orders that have unpaid Taxes & Duties will be sent back to us at the expense of the customer, and the customer will receive a refund for the goods minus all shipping costs and other fees associated in this instance.

Customs fees, duties or taxes are at the responsibility of the customer.

Still, have questions? Contact customer service at info@ochateas.com.au

Ocha Teas Pty Ltd, Brisbane QLD, 4000